How to verify your Deriv account

7
min read

How to verify your Deriv account

7
min read
Silver 3D-rendered passport icon representing identity verification for Deriv account setup.

Verifying your account is an essential step to unlock the full features of your Deriv account—including trading forex, cryptocurrencies, and more. Our quick, secure process is designed to help protect your funds, ensure your account is compliant with regulations, and get you ready to trade with confidence.

Quick Summary

  • Confirm your personal details before starting KYC
  • Upload a clear selfie for a liveness check
  • Submit a valid government-issued ID document
  • Provide proof of your home address
  • Verification typically takes just a few minutes

Why is account verification required?

Account verification is not only a regulatory requirement for financial platforms like Deriv, but also a critical security step to protect your account. Verifying your identity helps Deriv secure your account, reduces the risk of fraud, and complies with regional and international KYC (Know Your Customer) and anti-money laundering (AML) laws. This maintains the integrity of Deriv’s trading ecosystem and helps add an extra layer of security to every trader’s account to foster a transparent and trustworthy environment.

Deriv verification process: Step-by-step instructions

1. Confirm Your Personal Details

Before beginning the identity verification process, double-check that your full name, date of birth, and citizenship on Deriv match exactly with your government-issued ID.

Tip: If there’s even a small discrepancy—such as a missing middle name or an incorrect date—update your Deriv profile before you begin. Mismatched details are the most common cause for verification delays.

Mobile screen showing Deriv form to confirm personal details before ID verification, with name, date of birth, country, and email fields.

2.Select your country of residence

Choose your country of residence to determine how your personal data will be processed:

  • All countries except USA
  • United States of America

You can tap Learn why we need this information for more details.

Mobile screen showing Deriv form to select country of residence, with options.

3. Upload Your Selfie (Liveness Check)

You’ll be prompted to take a selfie using your device's camera. This step helps confirm you’re the genuine account holder.

To ensure a successful liveness check:

  • Choose a bright, well-lit environment
  • Ensure your face is clearly visible within the frame
  • Remove hats, glasses, or anything that might obscure your features
Mobile screen showing Deriv prompt to get camera ready for account verification.

4. Prepare and Upload Your ID Document

Select your issuing country, then choose which form of identity document.

Documents accepted for account verification: 

  • Passport
  • UAE government-issued ID (e.g., driving licence, residence visa)
  • National ID of a GCC country

Document requirements:

  • Use a clear, unedited photo of the original document
  • Avoid glare, shadows, or obstructions
  • Details must match your Deriv profile exactly
Mobile screen showing Deriv prompt to upload ID with tips for good lighting, avoiding reflections, and not editing document images.

5. Verify Your Address

You’ll need to confirm your residential address—this must be the address that appears on your supporting document. Once you have confirmed your address, you will be required to upload a proof of address document to verify the address you have submitted.

Accepted proof of address documents include:

  • Valid ID document showing your address
  • Utility bill (electricity, water, gas)
  • Recent bank statement
  • Government-issued letters

Requirements:

  • The document is dated within the last 3 months
  • Clear and readable image or file (JPG, PNG, HEIC, WEBP, or PDF; up to 50 MB)
  • No screenshots, receipts, or medical bills
Mobile screen showing Deriv form to confirm address details, including street, city, emirate, P.O. box, and country fields.

6. Final Confirmation

Once you’ve submitted your details and documents, you’ll see a “Verification in Progress” screen. Most accounts are verified within minutes. You’ll be notified by email when your account is verified, or you can check your status any time in your Profile.

How to avoid common mistakes with account verification

Many verification delays are caused by easily avoidable errors. To speed up your approval, always ensure that:

  • Your submitted documents are clear, legible, and unaltered. 
  • Double-check that your name, address, and date of birth match exactly across your documents and Deriv profile. 
  • Make sure all photos are taken in a well-lit setting, without glare or shadows.
  • Submit only the required document formats and ensure your proof of address is dated within the last three months. 
  • If there are any updates to your profile, apply them before starting the verification process—this will help your identity check go through smoothly the first time.

Quiz

Which of these documents is NOT accepted as proof of address on Deriv.ae?

?
Electricity bill from last month
?
Handwritten personal reference from a friend
?
Bank statement dated from 2 months ago
?

FAQs

What documents are required to verify my Deriv account?

You need a selfie (liveness check), valid government-issued ID (such as passport, UAE driving licence, or GCC national ID), and proof of address (e.g., utility bill or bank statement dated within the last 3 months).

How long does identity verification take?

Verification is usually completed within minutes, provided all documents are clear and match your profile details.

What should I do if my verification fails?

There are a number of possible reasons why your verification may have failed. As a first measure, check that your documents are readable and that your profile details match the information in your submitted documents. If further action is needed, you’ll receive an email with instructions on how to resolve the issue.

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